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Privacy Policy

Tix4Match (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. We adhere to the General Data Protection Regulation (GDPR) and other relevant data protection laws. This Privacy Policy explains what personal information we collect, how we use and safeguard it, and your rights regarding your data. It also outlines how you can access, manage, or delete your information and adjust your communication preferences.

1. Scope of this Privacy Policy

This Privacy Policy applies to your use of our website, tix4match.co.uk, and any products or services offered through our site.

2. Personal Data We Collect

Personal data refers to any information that can identify you as an individual. We collect personal data when you purchase tickets, create or update an account, or complete online forms on our website.
We process your personal data to fulfill our contractual obligations and for legitimate business interests, such as identifying you as a user of our platform.
The personal data we collect includes:

  • Name: To identify and communicate with you.
  • Address: To verify your identity.
  • Email Address: Used for account identification, sending newsletters (if you opt-in), and order confirmations. You can unsubscribe from marketing emails anytime via the link in our emails.

3. Website Visits

When you visit tix4match.co.uk, we may display a cookie banner allowing you to choose which cookies to accept:

  • Necessary cookies: Essential for the website to function.
  • Analytics cookies: Help us understand user behavior (using tools like Google Analytics).
  • Marketing cookies: Allow us to show you targeted ads on other platforms.

4. Ticket Bookings

We only collect your email address during the booking process. If you sign up for our newsletter, your email is also used for this purpose, but you can opt out at any time.

5. Data Storage

We retain your personal data for as long as you remain a customer. Once you terminate your agreement with us, your data will be deleted within one month, except for invoices and financial records, which are kept for seven years in compliance with legal requirements.
Data linked to cookies or Google Analytics user identifiers is retained for 14 months following your last interaction with our site.
If we intend to use your data for new purposes, we will notify you and request consent if necessary.

6. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or misuse. Our services use SSL encryption, and data is only accessible to authorized personnel on a need-to-know basis.

7. Third-Party Sharing

To provide our services, we may share your data with third parties, such as:

  • Google (Analytics, Ads)
  • Facebook (Meta)
  • Payment processors
  • Hosting providers
  • Affiliate partners

We ensure these parties comply with GDPR by signing data processing agreements. We do not sell, trade, or rent your personal data.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Request data deletion
  • Restrict or object to data processing
  • Request data portability

You can manage your data through your account or contact us for assistance at info@tix4match.co.uk.
If you have any concerns, you can also lodge a complaint with the relevant Data Protection Authority.

9. Privacy Policy

By using our website, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be posted on our website, and we may notify you via email. Your continued use of our services after these updates constitutes your acceptance of the revised policy.
For questions or feedback, please reach out to us at:

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